Employees truly are the heart and soul of any enterprise. It doesn’t matter how great your products and services are or how incredibly skilled you are if your employees aren’t powerhouses for your brand. As a business owner, it’s your job not only to hire and train the best team members but also to invest in powerful technologies that have the ability to empower your staff as thought leaders - no matter what their role or where they are within the company. Because Microsoft understands this philosophy, it has worked to develop a tool that has the ability to unlock your employees' full potential: Dynamics 365.
What Your Staff Needs: Visibility, Collaboration, and Agility
If your goal is to empower your employees, you’ll need to begin with the process of improving their overall level of visibility across various teams and processes. At the highest level, improving visibility makes it much easier for your team to generate the needed insights that are required for thought leadership. Better visibility also allows your staff to better serve your customers, mitigate potential problems, and make smarter decisions. In fact, employees who are provided with access to company-wide data and can interact with that data are much better equipped to handle just about everything that the job throws their way - from answering customer inquiries to ID’ing product inefficiencies, etc. On top of everything else, they’ll be able to work more quickly and efficiently and speed up day-to-day tasks when they are able to understand how different areas of the business intersect.
From here, we can see how collaboration is a necessary component of thought leadership. Visibility and collaboration actually go hand-in-hand. As an example, one of your field technicians might be enjoying increased visibility into company processes and has noticed a great opportunity for re-engineering one of your products to reduce costs while boosting performance levels. He can then share this insight with others and work to collaborate together, across teams, in order to develop an effective solution. For enterprises that work with remote staff, the ability to collaborate is especially important. Your team needs the ability to connect and collaborate across virtual and mixed reality to quickly resolve problems.
Finally, your employees and organization as a whole need to create true agility. Whether it’s through offering up dynamic persona switching via CRM and/or ERP, or through supporting exceptionally robust mobile technology, there are a number of ways in which you can promote agility within your enterprise. Ultimately, agility strategies allow for innovative thought, thought leadership, and the kind of “cross pollination” that your company needs in order to eliminate inefficiencies and knowledge gaps.
The Perfect Solution: Microsoft Dynamics 365
If you’re looking to develop and nurture thought leadership within your enterprise, you need to have the ability to offer visibility, collaboration, and agility to your entire staff. Microsoft Dynamics 365 unifies CRM and ERP capabilities in order to empower each and every one of your employees to be a thought leader who will have the ability to seamlessly switch back and forth between personas within the unique software. No matter what their role is within your enterprise, your staff will now be able to use Dynamics 365 to better assist customers, to share valuable information across teams in order to improve sales and experiences, or to share valuable insights that could allow for improvements to your products and company as a whole. Microsoft Dynamics 365 scales on demand to make it easier than ever for you to accelerate digital transformation within your business and to ensure that your entire team is able to reach their full potential and generate maximum value.
Are you ready to see what Dynamics 365 can do for your business? Let us help you increase the number of thought leaders within your enterprise. Give the Microsoft experts at Uncommon Solutions a call to get started today.